Shipping Policy

Order processing

Orders are processed within 1–2 business days after payment verification. Orders placed after 1 PM CST, on a weekend, or on a US holiday begin processing on the next business day.

Shipping rates and delivery

Standard Ground shipping is free for orders shipped within the 48 contiguous United States. Standard delivery is normally 3–5 business days after dispatch.

• Alaska, Hawaii, and Puerto Rico standard shipping: $11.99
• 2 Business Day delivery within the 48 contiguous states: $17.99
• 2 Business Day delivery to non-contiguous US destinations: $20.99
• Next Day delivery within the 48 contiguous states: $27.99
• Next Day delivery to non-contiguous US destinations: $30.99

Available speeds and charges are confirmed at checkout before payment. Delivery estimates begin after an order ships and do not include processing time, weekends, holidays, or carrier delays.

Tracking

When an order ships, we send a shipping confirmation with tracking details. Tracking scans can take 24–48 hours to update. See Tracking Your Order for more information.

Store pickup and address changes

Items fulfilled from a store can only ship within the 48 contiguous United States. Contact us as soon as possible if a delivery address needs correction. Once an order is with the carrier, an address change may no longer be possible.

Need help?

Call 1-800-991-6815 7 days a week from 6 AM to 11 PM CST, or visit our Contact Us page. Our business address is 266 Plainfield Avenue, New York, NY 13033, United States.